This best practice guide was written by Doris Rajan, Director of Social Development at IRIS, for Springtide Resources. It offers information to shelter workers to learn about the nature of violence and barriers older women with disabilities and older Deaf women experience in accessing shelter services, in order to equip shelters to proactively address these issues within the context of their service provision. It is based on findings from a project implemented by Springtide Resources that set out to address the challenges in accessing Violence Against Women (VAW) shelters in Ontario for older Deaf women and older women with disabilities.